frequently asked questions

Step 1: Access Autotrak’s website: www.autotrakinternational.com

Step 2: Select Forgot username or Forgot password options.

Step 3: A system generated email will be sent to you with a link to create a new username or password. 

Or contact Autotrak’s Customer Response Centre on: 08600 25378 (E-Mail: info@autotrak.co.za) and a consultant will assist with your requirements.

Autotrak service offerings may vary between countries.

Contact Autotrak’s Customer Response Centre at 08600 25378 or E-Mail us at: info@autotrak.co.za an appointed Key Accounts Consultant or any Autotrak Sales Consultant will facilitate your new Autotrak installation requirements. Hardware installations can be completed at the clients provided geographical locations, an Autotrak branch or one of Autotrak’s partnered fitment centers nearest to you.

Please refer the Contact page for Autotrak Group of Companies contact details.

Remember to stay calm, and ensure that you and your passengers, or loved one’s are safe.

Contact Autotrak’s Customer Response Centre as soon as possible on: 08600 25378 and initiate recovery services for your stolen or hijacked vehicle.

Autotrak Group of Companies offers distributorship outside of South Africa, to inquire E-mail: Globalinquires@autotrakinternational.com