Employment opportunity for a Field Installation & Service Technician.  Successful candidate to reside in Nairobi.

Job title:                     Field Installation & Service Technician

Region:                      Nairobi, Kenya

Start Date:                  To be agreed by both parties

Salary:                        Market related

An Auto Electrical qualification and previous tracking installation experience is preferable

1. Be thoroughly familiar with the company’s product range.
2. Maintain an up-to-date technical reference manual for yourself, and keep an up-to-date technical file on all the company’s products including installation criteria, etc.
3. Ensure that all general and special tools, programming, calibration and test equipment allocated to you is kept in proper working order.
4. All work-related documentation (costing, part number and part description) under your control is kept tidy, is accurately completed, and is timeously submitted to the company.
5. Ensure that all jobs issued to you are carried out in a professional and courteous manner and that upon completion of the job the customer’s vehicle is left in a presentable condition.
6. Ensure that all stock under your control is kept secure in a clean and tidy state. No stock should be damaged or misused whilst under your control.
7. Ensure that whilst on standby that you always answer your phone and attend to any after-hours emergency call outs when necessary.
8. Ensure that your company vehicle is always in a presentable condition, is maintained in proper working order and is serviced at the correct intervals.
9. Prompt work start times must be always adhered to.

GENERAL

• Must be neat and presentable and be able to conduct oneself in a professional and friendly manner.
• Clear criminal and credit record (we are in the security industry).
• Attend training courses for product knowledge as required by the company.
• Show a courteous manner at all times to both customers and other company employees in the Autotrak group.
• Be willing to undertake various tasks or projects given to you by the company.
• Attend meetings with your manager when requested.
• Become familiar with the companies and products classed as opposition by Autotrak, this includes product analysis against the company products.
• Always be correctly dressed in accordance to company dress code policy.
• Foster positive business relationships with your clients in order to promote confidence in our brand.
• Promote relationships with all of the company’s customers and suppliers that reflect trust and credibility.
• Must have a valid drivers license , including for a Motorcycle